Effective Date: 1 - 15 - 2026

1. Introduction and Scope

Zhengzhou Bainte Machinery Equipment Co., Ltd. (ZZBNT Machinery) is committed to protecting the privacy of the personal information of its customers and visitors. This Privacy Policy describes how we collect, use, disclose, and protect the information obtained through our website (https://www.zzbnt-machinery.com/) and in the course of our business operations (quotes, sales, and after-sales service).

2. Information We Collect

As a B2B company, we collect personal information relevant to facilitating commercial inquiries, quotes, and international machinery sales.

A. Contact and Inquiry Information (Data you provide to us)

We collect the following information when you use contact forms, request a quote, or contact our sales team:

Identification: Full name.

Professional Information: Company name, job title.

Contact Details: Email address, phone number (including WhatsApp), and company mailing address (for shipping quotes).

Inquiry Details: Information regarding the machinery of interest (Soap Lines, Detergent Lines, etc.), desired production capacity, and any other data necessary to prepare an overall solution.

B. Usage and Browsing Information (Automatically collected data)

When you visit our website, we may automatically collect certain information about your device and activity, including:

Internet Protocol (IP) address.

Browser type and operating system.

Pages visited on our site, time spent, and referral links (used for website analysis and improvements).

3. Purposes of Data Use

We use the collected information exclusively for the following legitimate business purposes:

PurposeDescriptionInquiry ProcessingTo respond to your requests for information about our products and services (Soap Machine Lines, etc.).Quoting and SalesTo prepare and send you accurate quotes and negotiate sales contracts for the machinery.Customer ServiceTo provide technical support, after-sales service, and manage warranty claims.Direct MarketingTo send emails with information about new products, design patents, or promotions, only if you have opted-in to receive such communications.Website ImprovementTo analyze website usage and optimize the structure and content of our pages (On-page SEO) for a better user experience.

4. Sharing and Disclosure of Information

ZZBNT Machinery does not sell your personal information to third parties.

We will only share your information with third parties in the following limited circumstances:

Logistics and Shipping: We share necessary information (company name, address) with shipping companies and customs agents to facilitate international shipment and delivery of the machinery.

Legal Compliance: When required by law, court order, or to comply with a legal process.

Service Providers: Third parties who assist us with web hosting, data analytics, or marketing support, who are contractually obligated to maintain the confidentiality of the information.

5. Data Security

We implement reasonable technical and organizational security measures to protect the personal information we collect, both during transmission and once we receive it. As a B2B company, we understand the sensitivity of your project information and strive to protect it against unauthorized access, disclosure, alteration, or destruction.

6. User Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request the correction of any inaccurate or incomplete data.

Objection: Object to the processing of your personal information for direct marketing purposes.

7. Contact

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact our team using the information available in the CONTACT US section of our website.